No Refund & Returns Policy
At The Fisherman Kitchen & Bar, we strive to provide the best possible dining experience. Due to the nature of our products and services, we do not offer refunds or returns on any food or beverage items once they have been prepared and served. All sales are final.
Wallet-Based Refunds in Extreme Conditions
In exceptional circumstances, such as:
- Incorrect order delivery
- Food quality issues
- Allergic reactions not disclosed on the menu
We may offer a wallet-based refund, which will be credited to your account for future use at The Fisherman Kitchen & Bar. The decision to provide a wallet-based refund is at the sole discretion of our management team and will be evaluated on a case-by-case basis.
Requesting a Wallet-Based Refund
To request a wallet-based refund under the above conditions, please follow these steps:
- Contact Us: Reach out to our customer service team within 24 hours of receiving your order.
- Provide Details: Include your order number, the issue you experienced, and any relevant photos or documentation.
- Evaluation: Our management team will review your request and, if approved, will credit the appropriate amount to your wallet.
Contact Information
If you have any questions or concerns about our Refund & Return Policy, please contact us:
- Address: Shop 4, Chauhan Avenue, New Link Rd, Jai Taramani CHS, Laxmi Nagar, Goregaon West, Mumbai, Maharashtra 400104
- Phone: +91-8779696850
- Email: [email protected]
We appreciate your understanding and cooperation. Thank you for choosing The Fisherman Kitchen & Bar.